![]() ![]() We offer our “100% Green Earth Renewable" plans to our customers on a month-to-month or fixed price basis at competitive rates with the same reliable service as our other plans. We advocate a flat and customer centered structure for your pricing model, and believe this allows us to build genuine, long-term relationships with our customers.Įnvironment and Community - YEP Energy is doing its part to help conserve resources to protect the environment and to support a healthier and cleaner Texas through the procurement of Renewable Energy Credits (“RECs”). By combining the procurement of supply with other value added services through our partnership networks, we are able to provide unparalleled energy solutions to residential and commercial entities. We believe this strategy is what sets us apart from other REPs in the commercial and residential energy markets. During the initial consultation, we will evaluate your specific needs and then begin to build our services around those needs. We want to provide you with a complete energy solution that meets your specific needs. Our Approach is to put the customer first. We are excited for the opportunity to do so for you! It differentiates us from our competition and allows us to provide superior products, pricing, services, and unparalleled customer satisfaction. We have roots in the Texas markets since the beginning of deregulation back in January of 2002. Our team members have worked in deregulated markets all over North America and in many international markets. YEP Energy is a private, non-affiliated Retail Electric Provider (“REP”) in the State of Texas, and was founded by energy executives with decades of combined experience in electricity, natural gas, and related industries. We rely on you to tell us what is working (or not working) so that we can refine and perfect your experience. Customer feedback is openly and actively solicited. Upgrades to our system are made on an on-going basis, to ensure that we continuously improve our performance for you. Our service function is goal oriented and performance is measured against specific standards at every customer interface point. Customer care agents can assist you in multiple languages (including Spanish & Korean) to accommodate your needs. Our friendly and knowledgeable customer service team is well trained and come from diverse, multi-cultural backgrounds. We utilize a Customer Service Plan that draws on best practices for all service industries and we use the most advanced electronic tools. YEP Energy is committed to having the best customer service in the business. Our buying power and experience enables us to provide our customers with some of the best rates in the State of Texas, and our commitment to quality demands we provide the best customer experience available. From our headquarters in Houston, YEP Energy serves residential and commercial customers within the State of Texas as a Retail Electric Provider operating under Public Utilities Commission of Texas (PUCT) license #10126. ![]()
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